Trained in law at Université Laval (Quebec City), Richard Thibault quickly specialized in communications, pursuing a career in theatre, radio, and television and developing solid, wide-ranging expertise in the process. After a stint as moderator of debates and public affairs officer at the National Assembly of Québec (1979 to 1987), he served as chief of staff and press secretary for a number of ministers in the Robert Bourassa government. Richard Thibault then added to his communications arsenal by holding a variety of positions at specialized communication firms, such as BDDS. In the early 1990s, he accepted the position of director of communications and public relations with the Québec Nordiques Hockey Club. In 1994, he founded Richard Thibault Communications Inc. (RTCOMM), surrounding himself with a versatile team capable of rising to the most exciting challenges in communications, crisis and business continuity management, and public speaking training. The ‘Media Relations’ workshop is accredited by the Ministère de la Sécurité publique for civil security emergencies. It is also accredited by the Quebec Bar for 7 hours of continued training. His clientele includes companies from a wide range of locations and sectors of activities. Richard Thibault, a recognized crisis management expert in Québec, is certified by the Disaster Recovery Institute International. He is the author of Osez parler en public, published by Éditions MultiMondes, andComment gérer la prochaine crise, published by Transcontinental. As a crisis management expert, Richard Thibault regularly comments on current affairs in the electronic media. Several of his highly interesting interviews are found on our French-language website.
In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental
Our business relations with RTCOMM have been extremely positive over the past several years. Whether in terms of strategic positioning, training or consulting, their services have always met our expectations. We have built special ties with RTCOMM that go well beyond mere client relations; they have taken the time to really get to know us.
Maxime Laviolette, General Manager, Dessercom
Since our relationship began, we have been fortunate to benefit from RTCOMM’s main areas of expertise: strategic positioning, crisis management, and spokesperson training. Though their team has a knack for dealing with the unexpected—which is a valuable asset for a fast-growing company such as ours—we have always felt that nothing unexpected would ever occur because of their ability to keep one step ahead of events.
Johane Boucher-Champagne President and Chief Executive Officer - Anapharm
RTCOMM has always been quick to understand the challenges we face in our industry and “deliver the goods” in a fair, efficient, and timely manner. What sets the RTCOMM team apart is their energy and creativity, which have made it possible for us to tackle a number of innovative projects crucial to the future of our organization.
Josée Noreau, President and CEO - SOGIQUE
I loved RTCOMM’s course on crisis management. The workshop really alerted me fact that a crisis always happens when you least expect it and disrupts a business. So it’s crucial to be prepared in order to deal with it as calmly as possible. This is what RTCOMM’s crisis management course with a round table simulation showed us.
Daniel Lavallée, Administrative Director, Risk Assessment and Compliance – Caisse Desjardins Granby-Haute-Yamaska