The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
I loved RTCOMM’s course on crisis management. The workshop really alerted me fact that a crisis always happens when you least expect it and disrupts a business. So it’s crucial to be prepared in order to deal with it as calmly as possible. This is what RTCOMM’s crisis management course with a round table simulation showed us.
Daniel Lavallée, Administrative Director, Risk Assessment and Compliance – Caisse Desjardins Granby-Haute-Yamaska
RTCOMM’s support at strategic times during the preparation, hosting, and followup of this international event played a key role in its success.
Jean-Louis Kérouac, F. Eng., M.Sc, Secretary General - XII World Forestry
RTCOMM has always been quick to understand the challenges we face in our industry and “deliver the goods” in a fair, efficient, and timely manner. What sets the RTCOMM team apart is their energy and creativity, which have made it possible for us to tackle a number of innovative projects crucial to the future of our organization.
Josée Noreau, President and CEO - SOGIQUE
Our business relations with RTCOMM have been extremely positive over the past several years. Whether in terms of strategic positioning, training or consulting, their services have always met our expectations. We have built special ties with RTCOMM that go well beyond mere client relations; they have taken the time to really get to know us.
Maxime Laviolette, General Manager, Dessercom
In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental