The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
Testimonials
RTCOMM has been of great help to the Régie des alcools, des courses et des jeux. Their consultants worked closely with Régie managers on major files, and they shared their expertise through training programs that were perfectly adapted to our needs. Doing business with RTCOMM has made us better communicators. What more could you ask for?
Réjean Thériault, Communications Director, Régie des alcools, des courses et des jeux (RACJ)
Since our relationship began, we have been fortunate to benefit from RTCOMM’s main areas of expertise: strategic positioning, crisis management, and spokesperson training. Though their team has a knack for dealing with the unexpected—which is a valuable asset for a fast-growing company such as ours—we have always felt that nothing unexpected would ever occur because of their ability to keep one step ahead of events.
Johane Boucher-Champagne President and Chief Executive Officer - Anapharm
RTCOMM was the firm called for all communication-related tasks, including spokesperson training, media relations, strategic planning, and crisis management. Organizers were extremely satisfied with RTCOMM, both for the quality of the professionals assigned to the Congress as well as for their ability to draw on lessons learned from past similar experience.
Jean-Louis Kérouac, F. Eng., M.Sc, Secretary General - XII World Forestry
In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental
The CRDICA’s management team took part in RTCOMM’s spokesperson What a day! The thorough understanding that Mr. Thibault and his team had of the health and social services network ensured that the information they provided truly fit with our reality.
Dominique Paquette, Director – CRDI-CA