The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
Testimonials
Dynamic and energetic, Richard Thibault is an excellent teacher and uses examples we can relate to in order to illustrate the crisis management process. Knowing that we can count on him to help us out if a crisis occurs in our organization gives us a real feeling of security.
Dominique Paquette, Director – CRDI-CA
In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental
The CRDICA’s management team took part in RTCOMM’s spokesperson What a day! The thorough understanding that Mr. Thibault and his team had of the health and social services network ensured that the information they provided truly fit with our reality.
Dominique Paquette, Director – CRDI-CA
RTCOMM has been of great help to the Régie des alcools, des courses et des jeux. Their consultants worked closely with Régie managers on major files, and they shared their expertise through training programs that were perfectly adapted to our needs. Doing business with RTCOMM has made us better communicators. What more could you ask for?
Réjean Thériault, Communications Director, Régie des alcools, des courses et des jeux (RACJ)
The practical simulations of radio and TV interviews as well as media “scrum” with seasoned journalists followed by personalized feedback were the definite highlight of this top-quality course. It was professional, dynamic, expertly led, and fun.
Dominique Paquette, Director – CRDI-CA