The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
Testimonials
Our business relations with RTCOMM have been extremely positive over the past several years. Whether in terms of strategic positioning, training or consulting, their services have always met our expectations. We have built special ties with RTCOMM that go well beyond mere client relations; they have taken the time to really get to know us.
Maxime Laviolette, General Manager, Dessercom
Dynamic and energetic, Richard Thibault is an excellent teacher and uses examples we can relate to in order to illustrate the crisis management process. Knowing that we can count on him to help us out if a crisis occurs in our organization gives us a real feeling of security.
Dominique Paquette, Director – CRDI-CA
I loved RTCOMM’s course on crisis management. The workshop really alerted me fact that a crisis always happens when you least expect it and disrupts a business. So it’s crucial to be prepared in order to deal with it as calmly as possible. This is what RTCOMM’s crisis management course with a round table simulation showed us.
Daniel Lavallée, Administrative Director, Risk Assessment and Compliance – Caisse Desjardins Granby-Haute-Yamaska
RTCOMM was the firm called for all communication-related tasks, including spokesperson training, media relations, strategic planning, and crisis management. Organizers were extremely satisfied with RTCOMM, both for the quality of the professionals assigned to the Congress as well as for their ability to draw on lessons learned from past similar experience.
Jean-Louis Kérouac, F. Eng., M.Sc, Secretary General - XII World Forestry
The CRDICA’s management team took part in RTCOMM’s spokesperson What a day! The thorough understanding that Mr. Thibault and his team had of the health and social services network ensured that the information they provided truly fit with our reality.
Dominique Paquette, Director – CRDI-CA