The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
Testimonials
Dynamic and energetic, Richard Thibault is an excellent teacher and uses examples we can relate to in order to illustrate the crisis management process. Knowing that we can count on him to help us out if a crisis occurs in our organization gives us a real feeling of security.
Dominique Paquette, Director – CRDI-CA
I loved RTCOMM’s course on crisis management. The workshop really alerted me fact that a crisis always happens when you least expect it and disrupts a business. So it’s crucial to be prepared in order to deal with it as calmly as possible. This is what RTCOMM’s crisis management course with a round table simulation showed us.
Daniel Lavallée, Administrative Director, Risk Assessment and Compliance – Caisse Desjardins Granby-Haute-Yamaska
Sûreté du Québec called on Richard Thibault Communications Inc. to provide distance communication training to its 85 station managers. This service enabled us to train all managers within two weeks—a process that would otherwise have taken months—and all without requiring them to travel. RTCOMM’s services saved us time and money while helping us reach our training goal.
Lt. Richard Bourdon, Communications Advisor, Public Security Branch – Sûreté du Québec
Deserving of special mention is their professionalism in respecting the political sensitivities of both levels of government involved in the event while also meeting FAO expectations.
Jean-Louis Kérouac, F. Eng., M.Sc, Secretary General - XII World Forestry
In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental