Crisis and business continuity management leader | RTCOMM

Mission / Vision / Values

Mission

Through the effectiveness of its tools, the cutting-edge expertise it offers its clients, and the superior training it provides in order to help them continually improve their public communications, RTCOMM helps its clients better manage their reputation, prevent crises, or handle inevitable crises better.

Vision

Be renowned as the crisis and business continuity management leader in Quebec and Canada for our expertise, the effectiveness of our methods, and the excellence of our team.

Valeurs

RTCOMM is guided by rock-solid values that underpin its reputation and offer the best guarantee of satisfaction to its clients.

Integrity : In crisis management, the integrity of messaging must be maintained, the integrity of people must be ensured, and the integrity of relations considered at all times.
Innovation : For the last 20 years, our reputation has been founded on our expertise and ability to find innovative solutions in the face of insurmountable obstacles.
Proactivity : RTCOMM believes that anticipation, prevention, and preparation are tools that today’s managers need to perform.
Positive thought : No situation is a dead end. We never give up — we continue the fight and find solutions equal to the challenge. We succeed.
Mutual trust : RTCOMM’s actions are guided by mutual trust, which we strive to build and maintain as the greatest symbol of our relationship with our clients.

Testimonials

Our business relations with RTCOMM have been extremely positive over the past several years. Whether in terms of strategic positioning, training or consulting, their services have always met our expectations. We have built special ties with RTCOMM that go well beyond mere client relations; they have taken the time to really get to know us.
Maxime Laviolette, General Manager, Dessercom

Our business relations with RTCOMM have been extremely positive over the past several years. Whether in terms of strategic positioning, training or consulting, their services have always met our expectations. We have built special ties with RTCOMM that go well beyond mere client relations; they have taken the time to really get to know us.
Maxime Laviolette, General Manager, Dessercom

The CRDICA’s management team took part in RTCOMM’s spokesperson What a day! The thorough understanding that Mr. Thibault and his team had of the health and social services network ensured that the information they provided truly fit with our reality.
Dominique Paquette, Director – CRDI-CA

In response to a policy direction, the Service aérien gouvernemental (SAG) has been developing a continuity of services plan for the past several months. With the help of RTCOMM, this major project has really taken off. Dynamism, professionalism and expertise are the words that best define this crisis management team. Widely recognized in the field, they were able to effectively adapt to governmental needs with uncompromised dedication to a job well done.
Farah Ouamara, Director of performance and support strategies, Service aérien gouvernemental

Since our relationship began, we have been fortunate to benefit from RTCOMM’s main areas of expertise: strategic positioning, crisis management, and spokesperson training. Though their team has a knack for dealing with the unexpected—which is a valuable asset for a fast-growing company such as ours—we have always felt that nothing unexpected would ever occur because of their ability to keep one step ahead of events.
Johane Boucher-Champagne President and Chief Executive Officer - Anapharm